CDK delivers truly independent telecommunications management services to Corporates and Major Business throughout Australia.
Building on the mix of skill sets and strengths of the company principals, CDK delivers to our clients true independent advice and assistance amidst the on-going rationalisation and consolidation of the Telecommunications Industry within Australasia.
CDK provide the following services:
Telecommunications Asset Registry, Site Surveys & Maintenance Agreements
Provisioning of Services
Equipment Supply
Telephone Systems and Associated Hardware
Technical works
Audits of fixed monthly supplier costs
Consultancy
Consultancy:
Available for high level “one-off” larger projects (Carrier and PABX Tenders, Project Management, Call Centre establishment & management, etc) or alternatively on an on-going “pay as you go” basis to handle your everyday telecommunications issues and queries.
We work with you to ascertain the process flow outcomes and business driver results that you require from your telecommunications infrastructure. We can then formulate and recommend solutions to meet your business goals.
Telecommunications Asset Registry,
Site Surveys & Maintenance Agreements:
CDK will investigate your legacy and current telecommunications infrastructure utilisation and investigates costs including carrier charges, PABX & key system maintenance charges and on-going “adds, moves and changes” charges.
Following a full “over-all” analysis, a full report is delivered with professional recommendations on how to better utilise your infrastructure and deliver full control of on-going costs.
These recommendations may include the issuing of a tender to carriers, the compilation of an equipment & services asset registry, specific site surveys, rationalisation of hardware and software maintenance agreements, upgrading of equipment &/or services, etc.
Provisioning of Services:
We are able to provision and manage all lines, products and services directly for our clients.
We directly assist our clients in the ordering, provisioning and on-going management of services from all major carriers.
The “First Stop Shop” for all your telephone equipment needs
We are able to source and supply a range of new and second-hand equipment and can arrange for installation throughout Australia.
The available equipment includes:
- PABX systems, cards, components and expansions
- Key systems (including Commander systems), handsets, cards, components and expansions
- Handsets, headsets, answering machines, facsimile machines
- Voice Mail Systems & Call Management Systems
We are vendor independent and thus recommend the right equipment to meet your needs.
Telephone Systems and Associated Hardware:
We are able to source new and second-hand equipment for all telephone systems and associated telecommunications hardware. Typically, we will investigate the needs of a client and put forward a range of new and second-hand options for their consideration. We can assist in the preparation of tender documents and can “project manage” every stage of the installation or upgrading of all telecommunications hardware.
Technical works:
Utilising a comprehensive network of telecommunications contractors, we are able to supply technical works people anywhere in Australia for the installation and on-going maintenance of all telecommunications hardware and associated works.
Audits of fixed monthly supplier costs:
Our full audit service ensures that the services you are utilising from suppliers is the best and most cost effective solution for your business.
The audit process investigates the accuracy of charges and provides a range of recommendations.
As a vendor independent consultant, we pursue all credits directly with suppliers. Our process includes verification of future billings to ensure that all savings are achieved for you.
Our audit service has achieved very significant savings for our clients.
Consultancy:
Available for high level “one-off” larger projects (Carrier and PABX Tenders, Project Management, Call Centre establishment & management, etc) or alternatively on an on-going “pay as you go” basis to handle your everyday telecommunications issues and queries.
We work with you to ascertain the process flow outcomes and business driver results that you require from your telecommunications infrastructure. We can then formulate and recommend solutions to meet your business goals.
